In the relationship between administrator and subordinates, oftentimes conflicts of responsibility, which are always the ethical dilemma, may appear. Organizational leaders are, therefore, facing the ethical dilemma in terms of how to overcome problems and not to become involved in long and deep conflicts (Cooper, 2006). Conflicts of responsibility may have various reasons and causes, but the common reason for them is dealing with personal values of people, who have different ethical values, beliefs, and standards in life. That is why similar conflicts may repeat again and again between administrators and subordinates. In their attempts to overcome the problem, organizational leaders have to search for techniques, which may be a reliable and effective tool of conflict solving (Cooper, 2006). Nowadays, in order to provide a smooth and successful flow of business operations, administrators tend to prevent conflicts of responsibility taking into consideration not only business goals of the organization, but also ethical norms and values. In doing so, their subordinates will appreciate such approach and will be doing their best and making contribution to the future prosperity and success of the organization. For example, special courses on conflict-solving activities are supposed to be provided for administrators. There is a professional opinion that well-experienced and knowledgeable administrators and managers, who are following ethical values and norms, are less likely to become involved in conflicts of responsibility and demonstrate success in overcoming them once they take place in the working environment.
When making a decision regarding an ethical dilemma, the degree of success in solving conflicts often depends on agentsâ€™ perception of their subordinatesâ€™ behavior and activities upon solving the problem. For example, in the business flow there will always be conflicts if the organization is facing some economic or financial problems, and thus, certain changes should be implemented. As a rule, people are scared of changes and have negative attitude towards them. That is why ethical dilemma would arise in the process of making a proper decision. To solve the problem, it is important to create positive feelings and attitudes of employees in respect to their administrators. It will, however, be rather beneficial for the organizational leader to hire special conflict-solving advisors, especially in times of crises or economic difficulties. Nowadays, business has become more relation-oriented than before, that is why it is important for administrators to figure out special strategies, which will deal with individual emotions and ethical norms (Cooper, 2006).
To my mind, only in the army soldiers must obey commands without caring too much about ethical norms. This is a specific characteristic of military profession. In any other industry or business, employees tend to protect their rights and demands. That is why conflicts take place again and again. It is rather important for administrator to identify reasons of a conflict and use all possible tools to solve the issue in the most effective and efficient manner. Research asserts that in order to examine ethical dilemma in conflicts of responsibility, administration must take into consideration economic, cultural, and ethnical approaches while managing them. In the postmodern world ethical norms of conduct have been adjusted to one modern society (Cooper, 2006). This creates the necessity to find productive ways of solving conflicts of responsibility. To solve conflicts in respect to ethical values, organizational leaders must possess such qualities as self-control, self-awareness, and flexibility. It is essential for organizational leaders to be able to analyze, predict, and evaluate conflicts of any kind with the aim to prevent them in the future.
In conclusion, it is worth mentioning that conflicts of responsibility present the ethical dilemma, which can be solved with a help of a proper approach and methods. There are various tools that organizational leaders have to implement in order to make an adequate decision regarding different consequences and specifications of the postmodern environment.Â