FAQ's - Frequently Asked Questions
What types of writing services do you offer?
Primarily, we provide academic writing for secondary, undergraduate and graduate students. This includes, but is not limited to, essays, term and research papers, critiques, analyses, book reviews, research proposals, case studies, speeches, presentations, theses and dissertations. We also provide non-academic writing for business professionals, including reports, presentations, etc.
How can I be certain I’ll get the writing I need?
First, we employ researchers and writers who have all been students and who have undergraduate and graduate degrees in all fields of study. They have themselves written the types of writing you need for hundreds of other students.
Second, when you place your order, you complete a request form, giving us every detailed specification and requirement. Your personally assigned writer uses this information to produce your work.
Third, when you receive the final product, you have an opportunity to review it and request a revision within 2 days, if your original instructions were not met. We guarantee that each client will be completely satisfied!
What distinguishes you from other writing services?
- We employ only English-speaking, degreed professionals to create quality products. These writers are assigned to projects based upon their own academic backgrounds and the levels of degrees they possess.
- We offer flexible, reasonable pricing based upon several factors of each order, unlike cheap inferior services that have a single price per page, no matter what the task. For completely original and custom writing, we do, moreover, offer the best prices.
- We adhere to every detail of specification and requirement you provide in your order.
- We guarantee originality, backed up with a free plagiarism report, which can be sent on your request.
- We maintain a customer service and support center 24 hours a day. You may contact this department by phone, email, live chat, or inside message system.
- You will always have methods by which you and your writer may directly communicate
- We do NOT charge for title page, table of contents, and bibliography pages
- We are able to cite resources in any format you designate
- You may request a free revision within 2 days, if your final paper does not meet your specifications. You should state what specific instructions were not met.
If I haven’t received my order by the deadline, or is I have trouble contacting my writer, what should I do?
Get in touch with our customer service center right away! A staff member will get on it immediately. Usually, there is a simple answer. Perhaps your spam filter has prevented delivery; perhaps your writer is waiting for a response from you before final completion; perhaps your email address was incorrectly entered. Occasionally, the editing process takes a bit longer, as grammatical revisions are being made, and, of course, we scan each piece for plagiarism as well. Whatever the issue, we will resolve it quickly and to your satisfaction!
How do I contact you?
Our customer support center is open 365 days a year, 24 hours a day. Someone will always be available to respond to your questions, issues or concerns. You may contact us by phone, live chat, message system, and email. Our goal is to keep lines of communication open at all times – this is the way we remain the best service available to current and future clients!
With all of the scams out there, why should I trust you?
We have been in this business for years. If you carefully study our site, and compare it with others, you will discover that we use formal English, provide a number of methods by which you may communicate with us, have an actually physical address, and provide guarantees of satisfaction, originality, confidentiality, and payment security.
My assignment is complex and difficult – can you help?
Of course! We have writers in all academic fields that produce sophisticated research works on a regular basis. Dissertations, perhaps the most complex of academic tasks, are produced by our Ph.D. professionals all the time. We have statisticians who focus only on data analysis; we have editors who focus only on structure and grammar; we have researchers whose sole purpose is to locate and the most current and relevant resources for any academic level and in any topic area. EssaysWriters.com professionals work as members of a team when complex works are required, and we proudly boast that we do it best!
If you are in need of non-academic writing, such as business plans or proposals, reports or presentations, we have professionals with the appropriate business backgrounds to complete these projects in an impeccable manner.
Put simply, there is no task that we cannot attack and complete for our clients!
How do your fees compare with other writing services?
It is impossible to compare our pricing with most other writing services, because we do not have a “one size fits all” policy. Each piece is unique. While we can give pretty standard and fully comparable pricing for basic works – 5-paragraph essays, basic high school term papers, etc. – but many more complex tasks at the university and graduate levels require an analysis of what is needed prior to an exact price. We therefore encourage those who are ordering lengthy and complex works to contact our customer service department and discuss the details of the order. We also have discounts regularly available and will work within your budget. Our new and returning clients can use our system of discounts. The final price of your order will depend on the level of writing, deadline or urgency you choose, number of pages, and complexity of instructions. The more time you can give our team to produce a complex work, the less it will cost.
What happens if I don’t receive my order at all?
You can resort to our Money Back Guarantee. However, we assure you that it won’t happen since our primary concern is to deliver all papers on time.
If I have an emergency, how do I contact you?
Use any of the methods provided you on the site!
How do I know you will not re-sell my work?
Once the final product is delivered to you, it becomes your property. We do not maintain any database of previously written material, and you will never see your work anywhere else.
Can I use your service and be assured that it will be confidential?
We use a totally secure encryption system so that you personal information is not available even to your writer. When you place an order, you are given a private account, and no one else will have access to it. As well, your completed product can only be accessed through your private account. No one will ever know that you have used our service unless you choose to disclose this information!
Will I receive a refund if I am dis-satisfied with the work?
We will produce your order exactly to your instructions. When you receive your paper, you can request a free revision within 2 days, if you are not satisfied with the written product. However, please mind that writers work with original instructions, meaning that your revision request should comply with initial requirements. If you believe that your paper is plagiarized, please send a plagiarism report, so that we can investigate the case. Every client has 14 days to request a refund, but we should receive specific comments about what instructions were not addressed.